Patient Info

Oasis Eye Face and Skin | Ashland, Medford, Grants Pass, Oregon

Welcome to Oasis Eye Face and Skin! Eyelid surgeon Dr. Vivian Schiedler offers personalized treatment plans that fit your needs and lifestyle. Whether you’re looking for Botox or a brow lift, Dr. Schiedler’s goal is to inform you of all your treatment options. This all starts with a quick and easy visit process. She understands just how valuable your time is, which is why each office visit is as stress-free as possible.

Your Initial Visit

At Oasis Eye Face and Skin, we want your experience to be pleasant and efficient. To ensure this occurs, we recommend you follow our initial visit process to help streamline your appointment.

Step 1: Contact Us

You can reach us by phone or online to speak to our front desk receptionist who will send you an email with easy to fill out new patient forms via IntakeQ. There is nothing to sign up for, no passwords, and it is HIPAA privacy compliant. You can enter your medical history, insurance information, medications, and any other pertinent information. This step cuts down on paperwork on the day of your appointment. It also helps us be better prepared for your first visit. If you do not have access to the Internet, we will gladly mail paper forms to your mailing address.

Step 2: Schedule and Confirm your Appointment

Once all your paperwork has been submitted, someone from our office will schedule and confirm your appointment date and time.

Step 3: Arrive Five Minutes Early

If you filled out your forms before your appointment, you only need to arrive at our office five minutes early. This prevents you from having to sit and wait. Upon your arrival, we will verify your insurance and ID. For patients who haven’t filled out the forms ahead of time, arriving fifteen minutes early is usually ample time to register and check-in.

Things to bring to your initial visit:

New patient forms (if not already submitted online). These include: patient registration, medical history, financial policy, and HIPAA consent.
Insurance cards and ID.
Medications, either as a list of all the medications you are taking (including herbs and natural supplements) or the bottles from the pharmacy.
Eyeglasses or contact lenses to check your best-corrected vision.
Prior imaging including MRI and CT scans (if relevant).
Old photographs of yourself as a child and/or young adult. This serves as a point of reference for your most natural look.

What To Expect During Your Visit

New patients will be scheduled for 30 to 60 minutes, depending on the reason for the visit. Appointments for non-surgical procedures such as Botox, fillers, microneedling, and chemical peels usually don’t take as long as appointments for surgical procedures.

Please allow up to two hours if the reason for your visit is surgical, as this requires meeting with our surgery scheduler to review consent forms, preoperative and postoperative care, new prescriptions, and financial considerations.

New patients can expect to have photographs taken to document the medical condition. Some insurance companies require photographs and a detailed evaluation to determine the coverage eligibility.

Having someone bring you to the appointment is always a good idea, as your eyes may be dilated during your visit. Eye dilation can make your vision slightly blurry.

Plan For A Smooth Surgical Or Cosmetic Treatment

We wish to make your surgery as smooth and comfortable as possible. Not knowing what to expect is enough to get any patient nervous, regardless of whether they come in for a short in-office procedure or a longer outpatient surgery.

To help you feel more relaxed, we strive to educate you on your procedure in enough detail to minimize the “unknown.” We encourage you to share with Dr. Schiedler anything that makes you anxious or concerns you may have so we can make things easier for you.

Because the eye area can be sensitive, Dr. Schiedler has developed several techniques for keeping patients comfortable. Please share with Dr. Schiedler about any previous pleasant or unpleasant experiences you have had with surgery, as this will help us ensure your complete comfort. Postoperative appointments usually last between 15-20 minutes.

“My experience at Oasis Eye was great! From the decor to the staff, I knew that my needs would be taken care of in the most professional caring matter. Dr. Schiedler, in my opinion, is an excellent ocular plastic surgeon; and I recommend her services.”

S.K., Actual Patient Review*

“Dr. Schiedler and staff were all wonderful. Everyone treated me with such respect, dignity and kindness. My post-op and pre-op questions were all answered with clarity. My wait time was minimal and my overall experience was excellent.”

G.E., Actual Patient Review*

“My experience with Dr. Schiedler and her staff was above and beyond amazing. Everyone was very professional, personal, and concerned about me throughout my whole treatment from start to finish. I would definitely recommend her to anyone needing the services Oasis Eye provides.”

R.B., Actual Patient Review*

“My experience was great! I needed a biopsy on my lower eyelid. Dr. Schiedler explained the entire process. The process was just how she explained to me and was in no way painful during or after the procedure.”

K.L., Actual Patient Review*

“Thank you for providing me such excellent care through each stage of my procedure. I am very pleased with the results and ever so appreciative of the attention and care all of you have provided. I have truly enjoyed each of you!”

V.K., Actual Patient Review*

“The success of my surgery with Dr. Schiedler was far in excess of my initial expectations. As far as I am concerned, Dr. Schiedler worked “miracles” with my sight and appearance. She completely corrected a congenital situation in one eye, and brought my other eye back to the way it looked 30 years earlier.”

Anonymous, Vitals, Actual Patient Review*

“Dr. Schiedler did a lower eye retraction repair with a hard pallet graft which turned out amazing. So happy I got the surgery and it was virtually painless. Dr. Schiedler is very kind and caring and she takes the time to make sure you get the very best care.”

R.R., Healthgrades, Actual Patient Review*

“I have been getting Botox/Xeomin injections for 15 years. I just recently moved here from San Francisco and she by far is the best that I have ever been too. She is extremely knowledgeable in her field. I am getting BBL and Halo Laser next week, I can’t wait! I am very fortunate to have found her.”

Rubixjewels, Realself, Actual Patient Review*

Aesthetic Consultation Fees

Dr. Vivian Schiedler offers a 30-minute cosmetic consultation for $100. During this session, you will meet with her personally, review your concerns, and she will make treatment recommendations based on your specific goals. Payment is required at the time of scheduling your consultation to reserve this time for you. Please note the consultation fee is non-refundable within 48 hours of your appointment and is for the time to create recommendations (it cannot be applied to surgery, products, or treatments). In most cases, the treatment appointment will need to be scheduled at a later date.

Schedule a Consultation with Eye Specialist and Oculofacial Plastic Surgeon Dr. Vivian Schiedler

We encourage you to call us anytime at (541) 449-9555 if you have a question before your appointment, before surgery, or any concerns after surgery. If you’re looking for eye rejuvenation or to restore eye comfort in a natural way that preserves or enhances your eyes’ appearance, turn to board-certified oculofacial plastic surgeon Dr. Vivian Schiedler. Dr. Schiedler along with her warm, dedicated, and professional staff are here to make your visit as seamless as possible. Contact us today to schedule your personal consultation, start the initial visit process, and get on the road to healthy, beautiful eyes.